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Privacy Policy

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to a computer’s hard drive or smart device through a web browser (if you allow). This enables the site or service provider’s systems to recognize a user’s browser and capture and remember certain information.

We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. For more information about our use of cookies on this app and website, please refer to our Cookie Policy.

What information do we collect?

Matthew’s House does not collect, hold or store any personal or sensitive data from users of Hope in Swansea. Analytical data collected from our cookies is anonymised and processed by us. We only use this information for statistical analysis and then the data is removed from the system. We will only receive anonymised and aggregated data that does not contain a user’s identifiable personal data. This information helps us to analyse traffic on Hope in Swansea to improve our platform and the user experience.

Why we rely on cookies

Our use of cookies is permitted by applicable UK laws surrounding data use. With these in mind, our use of any personal data is necessary for the following reasons:

  • Legitimate interest in order to improve user service experience and to respond to requests and support needs.
  • To meet our legal or regulatory responsibilities as governed by UK law
  • To ask for user consent to send information or get in touch with that user

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties any personally identifiable information.

Online Privacy Policy Only

This online Privacy Policy applies only to information collected through Hope in Swansea and not to information collected offline.

User Consent

By using Hope in Swansea, the user consents to our Privacy Policy.

User Rights

Under UK data laws a user has legal rights of access to and rectification or erasure of their personal data and to restrict its processing, to tell us that the user does not wish to receive marketing information, and (in some circumstances) to require the user information to be transferred to them or a third party. To the extent our use of user information is based on that user’s consent, then the user has the right to withdraw their consent.

If you have any questions or wish to exercise any of the above rights, you may contact us using the contact details below.